Departments

Departments let you group Positions into a hierarchy that mirrors your organization’s structure. They help you organize and navigate your workforce; they don’t change how Responsibilities are assigned or how Readiness is calculated.

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Where to find departments

Go to Account → Organization → Departments. The view shows your organization as a tree. Each node is a Department, and Positions (with the employees who hold them) sit inside Departments.

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What departments are for

• Navigation — Administrators can browse the organization by team, division, or unit instead of scrolling a flat list of Positions.
• Filtering — filter the Employees and Positions lists by Department.

An employee’s Responsibilities come from the Position → Role → Responsibility structure, not from their Department. See Key organizational concepts.

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The department tree

Departments are nested. A Department can contain Positions (with their assigned employees), sub-departments, or both, with no limit on depth. A typical structure looks like: Company → Division → Team → Positions A Position can belong to only one Department at a time. Positions not placed in any Department appear as unassigned.

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Add a new department

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Department actions

Most actions are in the three-dot menu (⋯) on the right side of the Department row.

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Rename

Updates the Department name everywhere it appears. No Positions or assignments are affected.

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Create a sub-department

There’s no dedicated “Add Sub-department” action in the row menu. To nest a new Department, click + Add Department in the header and choose the existing Department as the parent.

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Move

Changes the Department’s parent. All Positions and sub-departments inside it move with it.

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Archive

Removes the Department from the active tree. Positions inside it become unassigned. Archive a Department only when it no longer represents an active part of the organization.

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Delete

Permanently deletes the Department. Only available when it’s empty (no Positions and no sub-departments). This can’t be undone.

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Add a position to a department

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Move a position between departments

Drag the Position row from its current Department and drop it into the target Department. Its assignments, Roles, and Responsibilities aren’t affected.

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Remove a position from a department

Open the Position’s row menu inside the Department and select Remove from Department. The Position becomes unassigned and appears in the unassigned Positions list.

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Rules and constraints

• A Position can belong to only one Department at a time.
• Departments can be nested to any depth.
• You can delete a Department only when it’s empty.
• Archiving a Department leaves its Positions unassigned. They don’t move to the parent Department automatically.
• Department membership doesn’t affect Responsibility assignment or Readiness calculation.

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Common questions

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