# exIQtive User Guide

> How to set up your organization, measure Readiness, coach your people and reward them fairly in exIQtive.

- [exIQtive User Guide](https://guide.exiqtive.com/index.md): Learn how to set up your organization, measure Readiness, and coach your people in exIQtive.
- [What exIQtive is](https://guide.exiqtive.com/get-started/what-is-exiqtive.md): exIQtive turns your strategic intent into consistent employee behavior, at any scale, by making Readiness visible and measurable.
- [Who exIQtive is for](https://guide.exiqtive.com/get-started/who-its-for.md): exIQtive is for growing organizations feeling the friction of scale, and for the ORMs, managers, Coaches, Architects, and employees who run it.
- [Administrator quickstart](https://guide.exiqtive.com/get-started/administrator-quickstart.md): Your first steps as an exIQtive Owner, Co-Owner, Administrator or ORM.
- [Employee quickstart](https://guide.exiqtive.com/get-started/employee-quickstart.md): Your first steps in exIQtive: your responsibilities, your badges and your Readiness.
- [Keys for success](https://guide.exiqtive.com/get-started/keys-for-success.md): What makes exIQtive work in practice: an active ORM, a coaching structure that scales, and clear readiness targets.
- [Readiness concepts](https://guide.exiqtive.com/concepts/readiness.md): Key Readiness concepts in exIQtive: readiness levels, badges, awarding vs giving, Inspection Protocols, and checkpoints.
- [Organizational concepts](https://guide.exiqtive.com/concepts/organization.md): Key organizational concepts in exIQtive: employees, the six organizational objects and their shared codes, assignments, commitment, importance, and FTE.
- [Personas](https://guide.exiqtive.com/concepts/personas.md): The exIQtive personas (ORM, Employee, Coach, Architect) and how they differ from account roles like Owner, Co-Owner, and Administrator.
- [From the book On Readiness](https://guide.exiqtive.com/concepts/on-readiness.md): Excerpts from On Readiness: From Strategy to Behavior at Scale, the ideas behind Hats, badges, checklists, and the math of readiness.
- [Understanding your organization](https://guide.exiqtive.com/organization/understanding-your-organization.md): How exIQtive models your organization with positions, roles, and responsibilities, and how employees receive their work.
- [Organizational tree](https://guide.exiqtive.com/organization/organizational-tree.md): Your organization's tree of departments, positions, roles, and responsibilities, how they attach, and how object codes help you find them.
- [Employees](https://guide.exiqtive.com/organization/employees.md): Add employees, manage their status and portal access, and set their availability in exIQtive.
- [Employee/position assignments](https://guide.exiqtive.com/organization/employee-position-assignments.md): How Primary and Preparing for assignments work, and how FTE decides who fits which position.
- [Relieve an employee from a position](https://guide.exiqtive.com/user-guide/positions/relieve-an-employee.md): End an employee's assignment to a position as of a date you choose.
- [Positions](https://guide.exiqtive.com/organization/positions.md): Create, activate, and manage positions, attach roles, and assign employees in exIQtive.
- [Retire a position](https://guide.exiqtive.com/user-guide/positions/retire-a-position.md): Remove a position from active status while keeping it in your records.
- [Assign a job family to a position](https://guide.exiqtive.com/user-guide/positions/assign-a-job-family.md): Assign a job family and level to a position, or remove it.
- [Roles](https://guide.exiqtive.com/organization/roles.md): Create and manage roles, the reusable groups of responsibilities you attach to positions in exIQtive.
- [Departments](https://guide.exiqtive.com/organization/departments.md): Group positions into a department tree to navigate and filter your organization by team.
- [Job families](https://guide.exiqtive.com/organization/job-families.md): Group positions by discipline and seniority level: create job families and levels, manage their lifecycle, and assign them to positions.
- [Job categories](https://guide.exiqtive.com/organization/job-categories.md): Group positions that represent work of equal value, score each category on four factors, and assign categories to positions.
- [Readiness](https://guide.exiqtive.com/readiness/overview.md): What Readiness measures in exIQtive and where to see it for yourself and your employees.
- [How Readiness is calculated](https://guide.exiqtive.com/user-guide/readiness/how-readiness-is-calculated.md): How badges and importance weights roll up into role, employee, and organizational Readiness.
- [The Badge Ladder](https://guide.exiqtive.com/user-guide/readiness/badge-ladder.md): The five badges that certify an employee's Readiness for a Responsibility, and what keeps a badge valid.
- [Communicating readiness to your employees](https://guide.exiqtive.com/readiness/communicating-readiness.md): Messaging, timing, and a rollout sequence for explaining Readiness and the Badge Ladder to your employees.
- [Managing responsibilities](https://guide.exiqtive.com/responsibilities/managing-responsibilities.md): Create responsibilities, move them through their lifecycle, and connect them to roles so they reach the right employees.
- [Responsibilities Catalog](https://guide.exiqtive.com/responsibilities/catalog.md): Find, add, and maintain every responsibility in your account, and drill down to inspection checklists and checkpoints.
- [Checkpoints](https://guide.exiqtive.com/checkpoints/overview.md): What checkpoints are, how they make up a responsibility's inspection checklist, and how to manage them one at a time or in bulk.
- [Editing a checkpoint](https://guide.exiqtive.com/checkpoints/editing-a-checkpoint.md): How the checkpoint editor works: starting options, the Video/Article, Quiz, and Inspection tabs, versions, and publishing changes.
- [Editing an article](https://guide.exiqtive.com/checkpoints/editing-an-article.md): Write and format a checkpoint's article microlearning with exIQtive's built-in editor: formatting, the slash menu, images, tables, and saving.
- [Quizzes for checkpoints](https://guide.exiqtive.com/checkpoints/quizzes.md): Add, generate, and edit the multiple-choice quiz that checks an employee understood a checkpoint's microlearning.
- [What is a Coach?](https://guide.exiqtive.com/coaching/what-is-a-coach.md): A Coach is certified by an Architect to inspect other employees on a responsibility and issue Apprentice and Proficient badges.
- [Coach operations](https://guide.exiqtive.com/coaching/coach-operations.md): What a Coach does and doesn't do, how employees become Coaches, and the rules that govern coaching in exIQtive.
- [Inspecting a responsibility](https://guide.exiqtive.com/coaching/inspecting-a-responsibility.md): How a Coach inspects an employee against the inspection protocol and issues an Apprentice or Proficient badge.
- [What is an Architect?](https://guide.exiqtive.com/coaching/what-is-an-architect.md): Architect is the top Readiness badge: a subject matter expert who owns the institutional knowledge for a Responsibility.
- [Architect operations](https://guide.exiqtive.com/coaching/architect-operations.md): How Architects maintain institutional knowledge, certify Coaches, and step in as Coaches for a Responsibility.
- [Ask IQ](https://guide.exiqtive.com/iq/ask-iq.md): Meet IQ, exIQtive's organizational intelligence agent.
- [Account roles and permissions](https://guide.exiqtive.com/account/roles-and-permissions.md): The four Account Roles in exIQtive (Owner, Co-Owner, Administrator, App User) and what each can see and do.
- [What is an Account Owner?](https://guide.exiqtive.com/account/account-owner.md): The Account Owner is the top Account Role: one per account, with full admin access plus ownership transfer.
- [What is a Co-Owner?](https://guide.exiqtive.com/account/co-owner.md): A Co-Owner has full admin access, including Settings and user management, but can't transfer ownership.
- [What is an Administrator?](https://guide.exiqtive.com/account/administrator.md): An Administrator runs every day-to-day module in exIQtive but can't access Settings or manage account users.
- [What is an ORM?](https://guide.exiqtive.com/account/orm.md): The Organizational Readiness Manager (ORM) owns the readiness system: the responsibilities catalog, coverage, and Architect designation.
- [Account users](https://guide.exiqtive.com/account/account-users.md): Manage who can sign in to your exIQtive account: statuses, permission levels, inviting users, and giving employees access.
- [Email notifications](https://guide.exiqtive.com/account/email-notifications.md): Every email exIQtive may send you, what triggers it, and what to do when you get it.


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