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Knowledge is coming soon. It isn’t in your account yet. This page describes how it will work, and the details may change before it’s released.
Knowledge holds what your organization knows about doing the work: short videos, articles and quizzes. It’s part of the Certify step. In Certify, an Architect first captures knowledge, then turns it into checkpoints that Coaches inspect against. Knowledge is where that captured knowledge lives, so you can keep it current and reuse it.

Lessons

A lesson is one video or one article. Each lesson has its own code, such as L-12.
  • Quiz: a lesson usually comes with a quiz that checks the employee understood it. The Requires quiz switch is on by default. Turn it off for a lesson that doesn’t need one.
  • Status: a lesson is Draft, Active, Retired or Archived, like the objects in Organization.

Lesson versions

When the way the work is done changes, you publish a new version of the lesson, such as L-12 v3. A new version never changes anything on its own:
  • Checkpoints that use the lesson keep the version they were built on and show that an update is available.
  • Accepting the update creates a new version of the checkpoint.
  • Quiz results and badges stay tied to the version the employee actually took.

Lessons and checkpoints

A checkpoint uses at most one lesson. When you create a checkpoint with a video or an article, exIQtive.com creates its lesson for you. You can also use an existing lesson. The checkpoint decides what it takes to pass: The inspection protocol belongs to the checkpoint. See Inspecting a responsibility.

Courses

A course is an ordered set of lessons, with its own code, such as C-4.
  1. An administrator assigns a course to one or more employees, with an optional deadline.
  2. Each employee gets a Complete course task in Your Stuff → Your Tasks, with a progress bar.
  3. The task completes on its own when the employee completes every lesson in the course. Nobody can mark it done by hand.
An administrator can cancel the task or change its deadline.

Lesson progress

Every lesson an employee opens has a progress state: A lesson with no quiz counts as completed once it’s seen. The employee’s file shows a Knowledge tab with every lesson they’ve started or completed. Administrators can reset a quiz, which keeps the history and asks the employee to take the quiz again.

Without Knowledge

If your account doesn’t have Knowledge:
  • Checklists use only checkpoints that don’t need a lesson (Criteria only).
  • Administrators see the Knowledge menu item, which explains the module. Employees don’t see it.

Certify

Why exIQtive certifies readiness instead of training.

Checkpoints

The inspection checklist for a responsibility.

Quizzes

How quizzes work today.

Modules

Every module and which are available today.
Last modified on November 15, 2026